Meet the team

Marg Ollivier

Chief Executive Officer

Marg has over 20 years’ experience working as a senior manager in Human Resources and Governance in the third sector. Following living in London for over 30 years she moved back to the North West from where she hails. Marg joined Expect as Head of HR, Governance and Compliance in June 2018, and following a successful period in this role she was appointed as Deputy CEO in 2019. Marg was appointed Chief Executive Officer in October 2021.

Outside of work Marg is a passionate supporter of Liverpool Football Club and enjoys reading and walking.

Tony Gilmore

Chair of Trustees

Tony is a retired Auctioneer and Valuer with extensive experience in Company asset appraisal and disposal also specialist in Fine Art. Currently, he is a trustee and Treasurer at Knowsley and Huyton Citizens Advice Bureau also board member of 3tc Ltd.

Claire Graham

Trustee

Claire is a former corporate lawyer with experience in a variety of teaching, compliance and management roles in the legal, education and charitable sectors both in the UK and overseas. She’s currently working as Trustee Engagement & Support Lead for national Citizens Advice, where she ensures that their 2000+ local trustees have access to essential learning and development resources to understand and perform their role, and opportunities to engage with the national organisation as well as each other on a regular basis, whilst also running her wellbeing business, teaching yoga and seeing clients for nutrition and wellbeing advice.

Jeremy Hooper

Trustee

Jeremy is a Statistician with many years’ experience in the management and presentation of data to support improvements in performance and outcomes. Recent work experience has been in Public Health and Adult Social Care analytics supporting the evaluation and performance reporting of a number of project providing an understand of their performance and inform commissioning decisions. I have also worked on the negotiation of NHS provider contracts. In addition I am currently supporting a local authority in its preparations for CQC inspection.

Jeremy seeks to add value to organisations through developing their governance, data management & maturity and reporting frameworks, increase their understanding of regulatory frameworks and strategically develop business to ensure decisions are evidenced based and improving the outcomes and life chances for the whole population. Personally both parents needed the support of social care services and alongside his work experience wanted to support a local social care provider so that local people are able to access the care and support they need. Jeremy is also a school Governor in Sefton